These Terms of Service govern your access to and use of the Snipe Agent website, services, software, and related content. By accessing or using Snipe Agent, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. Use of Snipe Agent
Snipe Agent is intended to help users collect and manage endpoint and asset-related information for use with Snipe-IT environments. You agree to use Snipe Agent only for lawful purposes and in compliance with all applicable laws, regulations, and third-party rights.
You may not use Snipe Agent in any way that could damage, disable, overburden, or impair the service, or interfere with any other party’s use of the service.
2. Eligibility
By using Snipe Agent, you represent that you are authorized to enter into these Terms on your own behalf or on behalf of the organization you represent. If you are using Snipe Agent on behalf of an organization, you agree to these Terms for that organization and represent that you have the authority to bind that organization to them.
3. Accounts and Access
Certain features of Snipe Agent may require registration, account access, or submission of contact information. You agree to provide accurate, current, and complete information and to keep it updated as necessary.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
4. Acceptable Use
You agree not to:
Use Snipe Agent for any unlawful, harmful, fraudulent, or abusive purpose
Attempt to gain unauthorized access to systems, networks, or data
Interfere with the security, integrity, or performance of the service
Reverse engineer, copy, modify, distribute, sell, or lease any part of the service except as permitted by law or with our written permission
Use the service to transmit malicious code, malware, or other harmful material
5. Software and Service Availability
We may update, modify, suspend, or discontinue any portion of Snipe Agent at any time, with or without notice. We do not guarantee that the service will always be available, uninterrupted, error-free, or fully secure.
We may release updates, enhancements, bug fixes, or new features at our discretion.
6. Pricing and Payments
If paid services are offered, you agree to pay all applicable fees in accordance with the pricing and billing terms presented at the time of purchase. Pricing, features, and availability are subject to change.
Unless otherwise stated, fees are non-refundable except where required by law.
7. User Data
You retain responsibility for the data you submit, transmit, or manage through Snipe Agent. You represent that you have the necessary rights and permissions to use that data in connection with the service.
By using Snipe Agent, you grant us the limited rights necessary to operate, maintain, and improve the service as it relates to your use.
8. Privacy
Your use of Snipe Agent is also subject to our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect information.
9. Intellectual Property
Snipe Agent, including its software, website content, branding, logos, design, and related materials, is the property of its owners and is protected by applicable intellectual property laws.
Except as expressly permitted, nothing in these Terms grants you any right, title, or interest in or to any intellectual property related to Snipe Agent.
10. Third-Party Services
Snipe Agent may interact with or depend on third-party services, platforms, or software, including Snipe-IT and related infrastructure. We are not responsible for the availability, performance, or policies of any third-party services.
Your use of third-party services may also be subject to separate terms and conditions.
11. Disclaimers
Snipe Agent is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
We do not guarantee that Snipe Agent will meet your requirements or that any data collected, displayed, or synchronized will always be complete, accurate, or error-free.
12. Limitation of Liability
To the fullest extent permitted by law, Snipe Agent and its owners, operators, affiliates, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, profits, or business opportunities arising out of or related to your use of the service.
Our total liability for any claim arising out of or relating to Snipe Agent shall not exceed the amount you paid to us, if any, for the service in the twelve months preceding the event giving rise to the claim.
13. Indemnification
You agree to defend, indemnify, and hold harmless Snipe Agent and its owners, operators, affiliates, employees, and partners from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the service, your violation of these Terms, or your violation of any rights of a third party.
14. Termination
We reserve the right to suspend or terminate your access to Snipe Agent at any time, with or without notice, if we believe you have violated these Terms or used the service in a manner that could harm the service, other users, or third parties.
You may stop using Snipe Agent at any time.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which the service operator is established, without regard to conflict of law principles.
16. Changes to These Terms
We may update these Terms of Service from time to time. Updated versions will be posted on this page with a revised effective date. Your continued use of Snipe Agent after any changes become effective constitutes your acceptance of the updated Terms.
17. Contact Information
If you have any questions about these Terms of Service, please contact us through our Contact Us page.
Effective Date: January 1, 2026
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